AesthPA

AesthPA for aesthetics clinics

Your calls answered. Your clinic admin handled.

AesthPA connects bookings, WhatsApp, consent, payments and daily tasks, so you can focus on your clients.

The work nobody sees

You became a practitioner. Not a switchboard, form chaser or stock buyer.

Running a clinic means answering enquiries, sending forms, collecting deposits, coordinating prescribers, checking stock and remembering who needs a follow-up. AesthPA handles the administrative work around every appointment while keeping you in control of anything clinical.

A practitioner giving a client her full attention during a consultation

Handled while you treat

  • Call from a new enquiryAnswered · booked
  • Consent form for tomorrowSent · completed
  • Deposit for FridayPaid
  • Prescriber appointmentCoordinated
Example interface with sample data.

Everything working together

Your clinic in one connected system.

Start with what your clinic needs today. Bring the tools that already work, or let AesthPA help create the complete setup.

01

Be available everywhere

Give clients one professional, connected way to reach your clinic.

  • A clinic phone number, provided by AesthPA
  • A professional clinic email address, provided by AesthPA
  • Or connect the number and inbox you already use
  • WhatsApp
  • Online booking links
  • AI-assisted call answering

Most clinics start on the number and email address we provide. Existing numbers and inboxes can be connected or diverted where your current providers support it.

02

Turn conversations into completed tasks

AesthPA does not simply flag what is due. It prepares and carries out the next step once you confirm it.

  • Appointments prepared from calls and messages
  • Confirmations sent after approval
  • Consent and medical-history forms sent
  • Secure payment links issued
  • Age and identity checks started
  • Reminders and follow-ups actioned

You stay in control: sensitive or chargeable actions are presented for confirmation before AesthPA carries them out. Verification uses supported providers, and flagged results go to a person.

03

Collect and manage payments

Take deposits and see what is still outstanding without chasing clients.

  • Deposits
  • Secure payment links
  • Outstanding-payment status
  • Pay-at-clinic option
  • Booking and payment information in one view

Payments are handled as a connected workflow through supported payment providers.

04

Order products at the best available price

Build one product basket and let AesthPA compare it across more than 20 wholesalers in real time before you buy.

  • Product picker and shared basket
  • Real-time comparison across 20+ wholesalers
  • Best available basket price identified
  • Stock monitoring and reorder preparation
  • Order placed after your confirmation
  • Prescriber coordination where required

You review the recommended supplier and final basket before ordering. Prices and availability depend on participating wholesalers and are confirmed at checkout.

05

Reward loyalty and fill quiet appointments

Create rewards around the clients you value, while using genuine diary availability more intelligently.

  • Choose who qualifies for a reward
  • Recognise long-standing clients
  • Reward higher-spending clients
  • Identify clients who may be ready to return
  • Match suitable clients to short-notice availability
  • Prepare personalised offers and messages
  • Set the reward or discount yourself
  • Review and approve every campaign before it is sent

When an appointment is still open, AesthPA can review eligible client history and prepare a relevant invitation. You decide the audience, offer and timing; messages are only sent where the required marketing consent is recorded.

06

A PA that prepares the work—not just a list

AesthPA turns clinic activity into ready-to-confirm actions, then carries them out with you always in control.

  • Softphone calls transcribed into the client history
  • Promises and next steps detected from conversations
  • Bookings prepared from what was agreed on the call
  • Forms, payment links and messages ready to confirm
  • Empty-appointment and client-return actions prepared
  • One-tap confirmation before sensitive actions
  • Clear record of what was approved and completed

For example, if you agree a 10:00 appointment during a call, AesthPA can prepare the booking and confirmation as soon as the call ends. You check it, confirm it, and AesthPA completes the task.

One client. One connected journey.

From first call to the next appointment.

  1. 01Step 1

    The client gets in touch

    They call, email, message on WhatsApp or use the booking link.

    Incoming · Phone

    Missed-call risk: none. Enquiry captured with the client record attached.

  2. 02Step 2

    AesthPA moves the enquiry forward

    The right treatment and appointment are identified and booked.

    Booking · Calendar

    Treatment, duration and practitioner availability checked before confirming.

  3. 03Step 3

    The client gets appointment-ready

    Forms, history, identity checks and payment requests are sent.

    Workflow · Pre-appointment

    Consent form, medical history, ID check and deposit request sent in one sequence.

  4. 04Step 4

    The clinic reviews what matters

    Anything uncertain, clinical or requiring approval is clearly flagged.

    Review · Owner

    Flagged items wait for a person. Nothing clinical is decided automatically.

  5. 05Step 5

    The relationship continues

    Aftercare, follow-up and an appropriate future rebooking action are prepared.

    Follow-up · Prepared

    Aftercare sent, follow-up scheduled, rebooking suggestion ready for approval.

No copying information between inboxes. No relying on someone to remember the next step.

From conversation to action

Finish the call. Find the agreed action ready to confirm.

Calls made or received through the AesthPA softphone are transcribed into the client history. If you agree a booking or next step, the PA prepares it when the call ends—then waits for your confirmation before taking action.

  • Know who is calling before you answer
  • See previous bookings and conversations
  • Know what is complete and what is outstanding
  • Approve appropriate actions in one tap

Incoming call · +44 7700 900 123

Recognised client · 4 previous appointments

R. Mitchell

Client since 2023

  • Softphone transcript · call ended 11:42

    “Perfect, please book me in for 10:00 tomorrow.”

  • AesthPA · action created

    10:00 appointment, confirmation and consent form prepared.

Appointment
Tomorrow 10:00 · Ready to confirm
Consent form
Ready to send
Identity check
Needs review
Deposit
Paid · £50
Prescriber
Appointment coordinated

Suggested next action

Book tomorrow at 10:00, send the confirmation and issue the consent form.

Nothing is actioned without approval.

Example interface with sample data.

Your clinic PA

It does not just show you the work. It prepares the action.

AesthPA turns calls and clinic activity into ready-to-confirm tasks: booking an agreed appointment, sending a consent form or payment link, starting an age check, placing an approved product order, or inviting the right client into a quiet slot. You review the suggestion; AesthPA carries it out.

The brief below is an illustrative example, not reported performance data.

Today at your clinic

6 items · 4 need approval

08:10

  • 2 appointments still available tomorrow

    Diary

    Review suitable opted-in clients and approve a personalised return offer

    Needs your approval

  • Call ended · 10:00 appointment agreed

    Call action

    Booking, confirmation and consent form prepared from the call transcript

    Needs your approval

  • 1 identity check needs review

    Verification

    Open the flagged document for human review

    Needs your approval

  • 2 deposits outstanding

    Payments

    Resend payment links with a short note

    Prepared · no approval needed

  • Product basket ready to order

    Purchasing

    Best available price found across 20+ wholesalers · review and confirm

    Needs your approval

  • 5 established clients may be ready to rebook

    Retention

    Send prepared follow-up messages where consent is recorded

    Needs your approval

Designed for responsible use

AesthPA handles the administration. Your clinic keeps the judgement.

AesthPA supports clinic administration. It does not provide treatment advice or replace clinical judgement.

  1. 01

    Clinical uncertainty is escalated

    Anything outside administrative conversation is passed to an appropriate qualified person.

  2. 02

    Flagged identity checks receive human review

    Age and identity checks that cannot be confirmed are sent to your team, never waved through.

  3. 03

    Marketing activity requires recorded consent

    Clients are only included in marketing once the required consent has been recorded.

  4. 04

    Payment and ordering actions follow clinic approval settings

    You decide what can be sent or ordered automatically and what waits for approval.

  5. 05

    Important actions remain visible and auditable

    Every prepared and approved action stays on the client record with a clear history.

Practitioner reviews

Hear how clinics use AesthPA in practice.

Short, captioned reviews recorded by aesthetics professionals in their own clinics.

Questions clinic owners ask

Straight answers, including the limits.